Privacy Policy

This Privacy Policy explains how Amusement Casino processes personal data from visitors, players, and business partners in the European Union and internationally. Read it before you use Login, make EUR deposits, or use our App. For player protection and limits, see Responsible Gaming; for contractual terms, see our Terms and Conditions.

Cookie Policy of Amusement Casino LTD.

1. About this Cookie Policy

1.1. Amusement Casino LTD., Unified Identification Code 203773449, with registered office at Garitage Park, Office Building No. 4, Floor 2, 2 Donka Ushlinova Str., Vitosha District, Sofia 1766, Bulgaria, phone: +359 87 983 17 11, email: dpo@amusement.casino, is the data controller and complies with Bulgarian and European personal-data protection law, including the GDPR.

1.2. This Cookie Policy informs you about which cookies and similar technologies are installed on your device when you use https://www.amusement.casino, including the English site at /, and how information stored through them is accessed.

2. Why do we use cookies?

We use cookies to make Amusement Casino easier to use, improve navigation between pages, and analyse web traffic. This also applies when you play games, claim bonuses, or make EUR payments after login.

3. Which cookies do we use?

We use session cookies and persistent cookies. Session cookies are stored only for the duration of your visit. Persistent cookies may remain on your device after you leave and be reused on return visits. We set first-party cookies and third-party cookies, for example from Google or Yahoo.

3.1. Google Analytics: Google cookies support statistics and traffic analysis. Further information: Google Cookie Policies.

3.2. Yahoo Analytics: Yahoo cookies support statistics and traffic analysis. Data may be stored in the United States. Further information: Yahoo Analytics.

3.3. Google reCAPTCHA: We use Google reCAPTCHA for bot protection. Information: reCAPTCHA and Google Privacy.

4. How can you control and remove cookies?

Technically necessary cookies required to operate Amusement Casino cannot be refused. Your use confirms that you are aware of their deployment. For analytics cookies, you can choose Accept or Reject in the cookie banner. You can also disable or delete cookies in your browser; guidance is available at allaboutcookies.org. Google Analytics opt-out: Google Analytics Opt-out. Yahoo opt-out: Yahoo Opt-out.

5. Your rights regarding cookies

You may request further information about our cookies at any time using the contact details above. For broader privacy rights, see the “Your rights” section in this Privacy Policy.

6. Changes to this Cookie Policy

This Cookie Policy may be amended; changes take effect after publication on the website. Last updated: 09.02.2023.

Cookie settings

You can adjust cookie preferences through the banner on your first visit or in browser settings. For players in the EU, GDPR transparency requirements apply.

Privacy Policy of Amusement Casino LTD.

1. About this Privacy Policy

Amusement Casino LTD., UIC 203773449, Garitage Park, Office Building No. 4, Floor 2, 2 Donka Ushlinova Str., Vitosha District, Sofia 1766, Bulgaria, phone: +359 87 983 17 11, email: dpo@amusement.casino, is the data controller within the meaning of the GDPR.

This Privacy Policy explains how Amusement Casino Ltd. processes personal data, for what purposes, on what legal bases, for how long, and which rights you have. For job applicants, the Applicant Privacy Notice below also applies.

2. What information do we collect and why?

Amusement Casino processes personal data required for lawful business operations: contract formation and performance, supplier relationships, legal obligations, communication with authorities, and other business purposes in the online casino sector, including account, payment, and identity checks for players in the EU and internationally.

3. Data subjects

We process data relating to:

Representatives, authorised persons, subcontractors, employees, and business partners;
Visitors to Amusement Casino and users of our information resources;
Persons who contact us by post, email, phone, or other channels;
Persons in video-monitored areas of our offices and business premises.

4. Contractors

In the course of business relationships, we may process: identification data (name, ID or tax number, date of birth, nationality, ID or passport details), beneficial-owner information, business contact details (address, phone, email), questionnaire responses, and information from negotiations or disputes.

5. Website visitors and players

When you visit Amusement Casino, we process personal data through cookies and similar technologies; details are in our Cookie Policy above. For enquiries, we process voluntarily submitted data such as name and contact details to handle your request. For real-money players in EUR, additional account, payment, and verification data may be collected as described in the Terms and Conditions.

6. Video surveillance

Amusement Casino monitors common areas and entrances at offices and other business premises by video to protect property, life, and health of staff and visitors.

7. Purposes of processing

We process personal data to:

Prepare, conclude, perform, and terminate contracts with contractors;
Identify representatives, authorised persons, and beneficial owners;
Prepare offers, contracts, and supporting documents;
Provide information about products and services;
Meet legal obligations (tax, accounting, gambling, and customs law);
Pursue legitimate interests: video surveillance, PEP checks, licence verification, customer satisfaction surveys, and assertion or defence of legal claims.

8. Disclosure to third parties

Amusement Casino may disclose personal data to service providers, couriers, advisers (banks, auditors, lawyers, advertising agencies, security firms), IT hosting providers, and public authorities where required by law or necessary for contract performance.

9. Technical and organisational measures

We apply appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, or disclosure, including access control, physical security, encryption, pseudonymisation, and anonymisation.

10. Retention periods

Data is retained within statutory periods or for as long as needed for the stated purposes:

Invoices and financial information: 10 years from the year after the due date;
Contract and order information: contract term plus up to 5 years; where tax or social-security relevant, 10 years;
Correspondence: up to 5 years after correspondence ends;
Video recordings: 60 days from capture.

Longer retention is possible where required for legal enforcement or by law.

11. Transfers outside the EU/EEA

As a rule, we do not transfer personal data outside the EU/EEA. Where transfer is necessary (for example with third-party analytics tools), it is carried out in compliance with the GDPR, including appropriate safeguards such as Standard Contractual Clauses.

12. Your rights

As a data subject, you have under the GDPR the following rights, among others:

Access to stored personal data and a copy of the data;
Rectification of inaccurate or incomplete data;
Erasure or restriction of processing where conditions are met;
Data portability;
Objection to processing, including profiling;
Lodging a complaint with a supervisory authority.

Amusement Casino does not use your personal data for profiling or automated decision-making within the meaning of Article 22 GDPR. You may exercise your rights in writing using the contact details below. You may also request updates to your data in line with the Terms and Conditions and applicable privacy law.

13. Data Protection Officer

For questions about processing of your personal data, contact our Data Protection Officer, Ms Desislava Dimitrova, email: dpo@amusement.casino.

14. Supervisory authorities

Bulgaria (controller’s seat): Commission for Personal Data Protection, 2 Professor Tsvetan Lazarov Blvd., Sofia 1592, email: kzld@cpdp.bg, website: www.cpdp.bg.

EU/EEA residents: You may lodge a complaint with the supervisory authority in your country of habitual residence, place of work, or place of the alleged infringement, as provided under the GDPR.

15. Changes to this Privacy Policy

This policy may be amended; changes take effect after publication on the website. Valid from 25.05.2018, last amended 01.06.2022.

Applicant Privacy Notice — Amusement Casino LTD.

1. About this notice

1.1. Amusement Casino LTD., UIC 203773449, Garitage Park, Office Building No. 4, Floor 2, 2 Donka Ushlinova Str., Vitosha District, Sofia 1766, Bulgaria, is the controller for application data.

1.2. This notice applies to persons who voluntarily apply to Amusement Casino electronically, through job portals, or on paper.

1.3. By submitting your application, you confirm that you have read this notice. For questions, contact us at dpo@amusement.casino.

2. Data collected and purposes

We process only data you voluntarily provide or that is required in the recruitment process: identification and contact details, education and qualification records, work experience, driving licence or certificate details, salary expectations, and information submitted by recruitment agencies. We do not generally process special categories of personal data except where legally required and you have given explicit consent.

3. Legal bases and retention

Legal bases include your consent, steps prior to entering a contract, legitimate interests of Amusement Casino, and legal obligations. Application data is kept until a final decision is made, for a maximum of 3 months. With your written consent, we may retain data for up to 1 year for other roles. If you are hired, the data becomes part of your personnel file.

4. Disclosure and your rights

Application data is shared only with internally involved departments, not external third parties except where required by law. Your rights match those in section 12 of this Privacy Policy.

5. Whistleblowing

Information about processing personal data in connection with whistleblowing reports is in our whistleblowing notice at /privacy-policy/ or at https://www.amusement.casino/whistleblowing/.

Cookie settings

Adjust cookie settings at any time through the banner or your browser. For responsible gaming, deposit limits, and self-exclusion, visit Responsible Gaming.